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Evidence Guide: MSS017006 - Identify and improve sustainability interactions with the community

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS017006 - Identify and improve sustainability interactions with the community

What evidence can you provide to prove your understanding of each of the following citeria?

Determine sustainability interactions with the community

  1. Process map operation for the chosen portion of value chain.
  2. Determine sustainability related impacts on the community for each process step.
  3. Determine overall impacts on the community from the portion of the value chain as a whole.
  4. Determine overall impacts on the community from the complete value chain.
Process map operation for the chosen portion of value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine sustainability related impacts on the community for each process step.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine overall impacts on the community from the portion of the value chain as a whole.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine overall impacts on the community from the complete value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage with the community

  1. Determine any known community issues and actions which may be relevant to value chain.
  2. Determine impact of community issues and actions on the sustainability of the organisation and its value chain.
  3. Identify key community groups, representatives and opinion influencers.
  4. Determine best strategy for engagement with the community on sustainability issues.
  5. Implement strategy to define community sustainability issues with the organisation and value chain.
  6. Rank issues by importance to the community and organisation.
  7. Report issues and rankings back to appropriate internal stakeholders.
Determine any known community issues and actions which may be relevant to value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine impact of community issues and actions on the sustainability of the organisation and its value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify key community groups, representatives and opinion influencers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine best strategy for engagement with the community on sustainability issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement strategy to define community sustainability issues with the organisation and value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rank issues by importance to the community and organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report issues and rankings back to appropriate internal stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare issues raised with impacts determined

  1. Select issues for action based on rankings and internal stakeholder feedback.
  2. Determine root cause of selected issues.
  3. Determine regulatory impact of issues and possible responses.
  4. Develop an appropriate response for selected issues.
  5. Explore alternative methods of addressing selected issues.
  6. Categorise alternative methods.
Select issues for action based on rankings and internal stakeholder feedback.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine root cause of selected issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine regulatory impact of issues and possible responses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop an appropriate response for selected issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore alternative methods of addressing selected issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Categorise alternative methods.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate acceptable solutions

  1. Negotiate solutions acceptable to the community, the organisation and value chain members.
  2. Agree a timeline for action and indicators of progress.
  3. Identify issues where no short-term resolution is achievable.
  4. Establish agreed mechanism for ongoing monitoring of progress by the community.
  5. Record outcomes in appropriate manner and communicate to relevant stakeholders.
Negotiate solutions acceptable to the community, the organisation and value chain members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree a timeline for action and indicators of progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify issues where no short-term resolution is achievable.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish agreed mechanism for ongoing monitoring of progress by the community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record outcomes in appropriate manner and communicate to relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and report progress of agreed solutions

  1. Ensure projects are initiated as agreed.
  2. Collect agreed metrics or other indicators.
  3. Take action if solutions are not delivering as anticipated.
  4. Maintain dialogue with community as agreed.
Ensure projects are initiated as agreed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect agreed metrics or other indicators.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action if solutions are not delivering as anticipated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain dialogue with community as agreed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine sustainability interactions with the community

1.1

Process map operation for the chosen portion of value chain.

1.2

Determine sustainability related impacts on the community for each process step.

1.3

Determine overall impacts on the community from the portion of the value chain as a whole.

1.4

Determine overall impacts on the community from the complete value chain.

2

Engage with the community

2.1

Determine any known community issues and actions which may be relevant to value chain.

2.2

Determine impact of community issues and actions on the sustainability of the organisation and its value chain.

2.3

Identify key community groups, representatives and opinion influencers.

2.4

Determine best strategy for engagement with the community on sustainability issues.

2.5

Implement strategy to define community sustainability issues with the organisation and value chain.

2.6

Rank issues by importance to the community and organisation.

2.7

Report issues and rankings back to appropriate internal stakeholders.

3

Compare issues raised with impacts determined

3.1

Select issues for action based on rankings and internal stakeholder feedback.

3.2

Determine root cause of selected issues.

3.3

Determine regulatory impact of issues and possible responses.

3.4

Develop an appropriate response for selected issues.

3.5

Explore alternative methods of addressing selected issues.

3.6

Categorise alternative methods.

4

Negotiate acceptable solutions

4.1

Negotiate solutions acceptable to the community, the organisation and value chain members.

4.2

Agree a timeline for action and indicators of progress.

4.3

Identify issues where no short-term resolution is achievable.

4.4

Establish agreed mechanism for ongoing monitoring of progress by the community.

4.5

Record outcomes in appropriate manner and communicate to relevant stakeholders.

5

Monitor and report progress of agreed solutions

5.1

Ensure projects are initiated as agreed.

5.2

Collect agreed metrics or other indicators.

5.3

Take action if solutions are not delivering as anticipated.

5.4

Maintain dialogue with community as agreed.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine sustainability interactions with the community

1.1

Process map operation for the chosen portion of value chain.

1.2

Determine sustainability related impacts on the community for each process step.

1.3

Determine overall impacts on the community from the portion of the value chain as a whole.

1.4

Determine overall impacts on the community from the complete value chain.

2

Engage with the community

2.1

Determine any known community issues and actions which may be relevant to value chain.

2.2

Determine impact of community issues and actions on the sustainability of the organisation and its value chain.

2.3

Identify key community groups, representatives and opinion influencers.

2.4

Determine best strategy for engagement with the community on sustainability issues.

2.5

Implement strategy to define community sustainability issues with the organisation and value chain.

2.6

Rank issues by importance to the community and organisation.

2.7

Report issues and rankings back to appropriate internal stakeholders.

3

Compare issues raised with impacts determined

3.1

Select issues for action based on rankings and internal stakeholder feedback.

3.2

Determine root cause of selected issues.

3.3

Determine regulatory impact of issues and possible responses.

3.4

Develop an appropriate response for selected issues.

3.5

Explore alternative methods of addressing selected issues.

3.6

Categorise alternative methods.

4

Negotiate acceptable solutions

4.1

Negotiate solutions acceptable to the community, the organisation and value chain members.

4.2

Agree a timeline for action and indicators of progress.

4.3

Identify issues where no short-term resolution is achievable.

4.4

Establish agreed mechanism for ongoing monitoring of progress by the community.

4.5

Record outcomes in appropriate manner and communicate to relevant stakeholders.

5

Monitor and report progress of agreed solutions

5.1

Ensure projects are initiated as agreed.

5.2

Collect agreed metrics or other indicators.

5.3

Take action if solutions are not delivering as anticipated.

5.4

Maintain dialogue with community as agreed.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, across an organisation or section/department, to:

identify interactions with the community that are sustainability related

define and analyse impact of the interactions on the organisation and all or part of the value chain

develop and follow through on ways of reducing adverse impacts/improving positive impacts

communicate and negotiate improvements.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to identify and improve sustainability interactions with the community including knowledge of:

process and changes which occur at each step in selected value chain

principles of sustainability

causes of adverse ecological, social, economic impacts and methods of controlling/reducing them

root cause analysis

hierarchy of hazard control and its application to sustainability hazards

sustainability hierarchy

relevant legislation, regulation and protocols, government incentives and other initiatives

risk analysis and its application to sustainability risks

community benefits offered by the organisation/its value chain.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Sustainability incorporates all of

survival of the ecology/physical environment (to manage the impact of the business to ensure the survival of the physical environment)

economic viability (efficiency, cost and waste reduction and competitiveness to support survival of the business)

social sustainability (to manage the impact of the business to ensure its continued survival within the community and the survival of the community).

Community includes one or more of

residents living in the area of the value chain

people who use amenities in the area of the value chain

people who work near the value chain

employees of the value chain or the organisation

other organisations in the area of the value chain

general community.

Amenities include one or more of

roads and public transport

waterways

parks and gardens

public facilities, such as halls, libraries, shopping centres and other facilities open to the public.

Importance to the community is based on one or more of

significance of impact

importance perceived by a community member or organisation.

Sustainability issues of particular relevance include one or more of

particular sensitivities of the local ecology (e.g. endangered species, sensitive local flora/fauna, material scarcity, water availability)

general ecology issues and regulations (e.g. climate change and carbon footprint, pollution control measures)

particular local social issues (e.g. distortions to the housing market, disruption to local lifestyles)

general social issues (e.g. corporate citizenship, use or/deterioration to infrastructure)

particular local economic issues (e.g. cost of capital, profit margins, competition)

general economic issues (e.g. state of the economy, stage of the business cycle).

Significance of impact includes one or more of

permanent loss or degradation

loss or degradation which inhibits use by the following generation

temporary degradation requiring remediation

temporary degradation which is self remediating

speed of change/degradation/loss.

Sustainability impacts which cannot be prevented require mitigation and amelioration techniques which include one or more of

capture and storage (e.g. scrubbing) and similar ‘end of pipe’ solutions

dilution/dispersion and similar techniques which reduce concentration but not amount

other approaches which meet the sustainability requirements.